Talk to a doctor 24/7 for $0.1 No appointment needed.

Talk to or message a doctor - and get a diagnosis, get a new prescription, or a refill in as little as just 30 minutes. With Oscar's Virtual Urgent Care, you can talk to a doctor about urgent issues for $0, anytime 24/7. No trip to the doctor's office. No copay.

doctor on phone icon

Some common issues we can help with

Skin Conditions

Urinary Tract Infections

Sore Throat

Nausea and Vomiting

Abdominal Pain

Sinus Infection

virtual urgent care image of doctor on phone

So how does it work?

Making a Virtual Urgent Care request is easy using the Oscar app. In just a few taps, you can get help fast when you're under the weather - whenever and wherever you need it.

Step One

Request a consultation through your Oscar account.

Log in online or in the app and request a consultation via phone call or messaging. You can even attach a picture of your symptoms to help the doctor diagnose you.

Step Two

Talk to a doctor.

They'll ask about your symptoms, give you a diagnosis and a plan for getting better!

Step Three

Choose a prescription delivery method.

Pick an in-network pharmacy near you or select Capsule for free same-day delivery.2 Starting January 1st, all Tier 1 drugs, when prescribed by a provider through Oscar Virtual Urgent Care are $0 (except in California or on any HSA-compatible or Secure plans).

Frequently asked questions

    • Virtual Primary Care3 is great if you’re looking to establish long-term care with a Primary Care Provider. You can schedule a video or phone visit and get help with preventive care, high blood pressure, chronic care management, and more. Your Virtual Primary Care provider will get to know your unique needs and can help you manage your health overtime. Virtual Urgent Care is great for when you need care fast. It’s great for most last minute prescription refills and acute issues like pink-eye, skin issues, minor sprains and bruises, flu, sore throat, etc. You can easily request a phone or message consultation from the comfort of your home. If you’re having a medical emergency, dial 911. If you’ve already had a visit through Virtual Primary Care and have an urgent care issue or need a refill, start by messaging your Oscar Care provider through the Oscar app or your online account.
$0 Tier 1 prescriptions when prescribed by a provider through Virtual Urgent Care are not available if you are on any of the following plans:
  • Any California plan
  • HSA-compatible high-deductible health plan
  • Secure plan
  • Small Group plan
  • Medicare Advantage plan
Prescriptions, visits and services may be limited per provider discretion.
Virtual Urgent Care offerings are not available in US territories or internationally. If you have an HSA-compatible high-deductible health plan or a Secure plan, you won't be eligible for $0 visits. Prescriptions, visits and services may be limited per provider discretion.
Delivery available to New York, NY, Chicago, IL, Los Angeles, CA, Philadelphia, PA, Atlanta, GA, Denver, CO, Austin, TX, Houston, TX, Dallas, TX, San Antonio, TX, Orlando, FL, Miami, FL, Tampa, FL, Nashville, TN, Phoenix, AZ, San Francisco, CA. Delivery outside of those counties is not available at this time.
Virtual Primary Care is available in 2022 to Oscar members on Bronze, Silver, and Gold individual & family plans in all of Texas, Miami, FL, Fort Lauderdale, FL, Palm Beach, FL, and Denver, CO. Virtual Primary Care is also available to Oscar members enrolled in non-standard Silver, Gold, and Platinum plans in New York, and to Cigna + Oscar members in Georgia and Tennessee on select Bronze and Silver plans.

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