Our approach to customer service is different.

It's personalized care. And it's one of the reasons why 68% of Oscar members trust us to advise them on how and where to get care.*

Your very own team.

With Oscar, you get paired with your own Care Team – a team of care guides and a nurse who can help answer questions and save money by finding you the most affordable, highest quality care in your area.

Getting help is easy.

If you need a doctor with particular skills, don't rely on googling and guesswork – your Care Team is on the case. Here’s how:

Step one

We can help you better understand your Oscar plan benefits.

Your team can explain the ins and outs of your health plan, your coverage, and your claims.

Step two

We'll help you find local, in-network doctors.

Get recommendations for top-rated doctors who specialize in your needs.

Step three

We can help you prepare.

Whether it's an upcoming procedure or a routine appointment, your care team is here to help you get ready.

Step Four

We can help you get the most out of your Oscar plan.

Avoid the hassle of surprise bills and claims denials and get the best value for your money.

Care guides just for you.

Call or message your Care Team for help whenever you have questions or need something.

Patient with nurse

Guided recommendations.

Your team provides recommendations for top-rated local health care providers who specialize in your needs.

Woman with baby

Your questions answered.

Your team can help explain the ins and outs of your health plan so you’re informed about what’s covered.

Footnotes
*As of December 31, 2020.

Ready to become an Oscar member?